The rules and guidelines that govern the use of our website and services
Last Updated: October 1, 2023
These Terms of Service ("Terms") govern your use of the website operated by Verbadarie Flowers ("Company," "we," "us," or "our") at verbadarie.media (the "Site"), as well as any other related services that we provide ("Services").
By accessing the Site or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.
The Site and Services are intended for users who are at least 16 years of age. By using the Site or Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site or Services.
If you create an account on the Site, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify the Company of any unauthorized uses of your account or any other breaches of security. The Company will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
We strive to accurately describe all products available on our Site. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Due to the natural variations in flowers and the artistic nature of floral design, the exact flowers, colors, and presentation of arrangements may vary from the images shown on our Site.
All prices are shown in British Pounds (£) and include VAT where applicable. We reserve the right to change prices at any time. Payment must be made at the time of placing an order. We accept various payment methods as indicated on the Site.
When you place an order, you offer to purchase the product(s) at the price stated on the Site. We may accept or decline your order at our discretion. Once we accept your order, we will send you an order confirmation email. This email constitutes our acceptance of your order and forms a binding contract between you and us.
We aim to deliver all orders within the delivery timeframe selected at checkout. However, we cannot guarantee specific delivery times. We are not responsible for delivery delays caused by factors outside our control, including but not limited to extreme weather conditions, traffic, or incorrect delivery information provided by the customer.
If the recipient is not available at the delivery address, we may leave the flowers in a safe place, with a neighbor, or attempt redelivery. Additional delivery charges may apply for redelivery.
While we make every effort to supply items as pictured or described, we reserve the right to make reasonable substitutions of similar value and appearance if the exact product is unavailable. This may be necessary due to seasonal availability, market conditions, or other factors beyond our control.
Orders may be cancelled for a full refund up to 48 hours before the scheduled delivery date. Cancellations made within 48 hours of the delivery date may be subject to a cancellation fee to cover costs already incurred.
We are committed to delivering high-quality products. If you are not completely satisfied with your purchase, please contact us within 24 hours of delivery. We may request photographs of the arrangement to assess the issue. At our discretion, we may offer a replacement, partial refund, or full refund, depending on the circumstances.
The Site and its original content, features, and functionality are owned by the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
The Site may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
In no event shall the Company, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our total liability to you for all claims arising from or relating to these Terms or your use of the Services is limited to the amount you have paid us to use the Services in the 12 months preceding the claim.
Your use of the Site and Services is at your sole risk. The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Site and Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at:
Verbadarie Flowers
123 Floral Street
London, W1A 1AB
United Kingdom
Email: [email protected]
Phone: 020 7123 4567